TERMS & CONDITIONS

Last updated 20 September 2026

These terms cover any order placed with Ceylon NFC through this website. Placing an order means you accept them. How we handle your data is covered separately in our privacy policy.

Prices and payment

All prices are shown in Sri Lankan rupees and include any applicable taxes unless stated otherwise. Delivery is charged separately and shown before you confirm.

Payment is by bank transfer. You upload the transfer slip during checkout, and we check it against the amount due before the order is confirmed. Your order is only a request until that check passes: stock is not set aside indefinitely, and an order left without a slip is released after the window shown at checkout so the items return to sale. If a slip does not match the order we mark it rejected and tell you why, and you can submit a corrected one within the period stated on the order.

Stock and confirmation

We sell physical stock, and two people can reach checkout for the last item at once. Where that happens, the order we can fulfil is the one confirmed first, and we refund the other in full. We may also decline or cancel an order where the price was listed in obvious error, where the payment cannot be verified, or where we cannot deliver to the address given.

Programming your cards

Cards, stands and stickers are programmed before dispatch using the link or business details you supply. You are responsible for that information being correct and for having the right to use it. Check the link works before you send it to us.

A tag programmed to your link is made for you, so it cannot be resold once written. That makes correctly programmed cards non-returnable except where they are faulty, which is the standard position for personalised goods.

Delivery

We deliver islandwide, usually within one to four working days of confirmation. Timelines are estimates, not guarantees, and depend on the courier. Risk in the goods passes to you on delivery to the address you gave us. If nobody is available and the parcel is returned to us, redelivery may be chargeable.

Faulty goods and returns

If a tag does not read, arrives damaged, or was programmed to the wrong link through our error, tell us within seven days of delivery and we will replace it at our cost. Send a photograph where the damage is visible, and keep the packaging until it is resolved.

We cannot replace a card that:

  • was programmed to a link you supplied that later changed or was deleted
  • was physically damaged after delivery, including being bent, punctured, or left in direct heat
  • fails because the phone reading it has NFC switched off

Unprogrammed stock in its original condition can be returned within seven days of delivery, with the return postage paid by you.

What the cards depend on

A review card opens Google. It does not create reviews, and it cannot control whether Google shows one once left. Google may change how its review links work, may filter reviews it considers inauthentic, and may change its policies at any time. None of that is within our control, and we cannot be held responsible for it.

Never offer a discount, a gift or anything else of value in exchange for a review. Google prohibits it, and reviews collected that way can be removed and the business profile penalised. We sell the card that makes asking easy, and asking is all it is for.

Acceptable use

You may not have us program a tag that points to content which is unlawful, deceptive, or impersonates another business. We will refuse or cancel any such order.

Our responsibility

We stand behind the goods we sell and everything above about faults and replacements applies in full. Beyond that, and to the extent the law allows, we are not liable for indirect or consequential loss, including lost sales, lost reviews or lost goodwill arising from the use of a card. Nothing here limits any right you have under Sri Lankan consumer law.

Changes to these terms

We may update these terms. The version that applies to your order is the one published when you placed it, and the date at the top tells you when this version was last changed.

Law and contact

These terms are governed by the laws of Sri Lanka, and the courts of Sri Lanka have jurisdiction over any dispute arising from them.

Questions about an order or these terms go to ceylonnfc@gmail.com, or message us on WhatsApp.

Ceylon NFC